Typical Operational Breaks

Settlement Instruction Issues

Learning Outcome

5

Assess the risks arising from incorrect settlement instructions.

4

Describe how these issues are detected and resolved.

3

Explain the causes of settlement instruction issues.

2

Identify common settlement instruction issues.

1

Define settlement instructions and their purpose.

What Are Settlement Instructions?

Settlement instructions:
Details that tell the clearing and settlement systems exactly where and how securities and funds should move to complete a trade, such as the custodian, depository account, and payment details.

Also called SSIs:
These are often referred to as Standard Settlement Instructions, since they are usually set up in advance for a client or counterparty and used repeatedly for future trades.

Common Types of Settlement Instruction Issues

Custodian errors: The trade is instructed to settle through the wrong custodian, who does not hold the relevant securities or is not authorised to act for that client.

Depository account errors: An incorrect demat account number is used, so securities cannot be credited or debited from the intended account.

Payment instruction errors: Incorrect bank account details, wrong payment method, or missing payment references, causing funds to be sent to the wrong place or delayed.

Common Causes

Outdated static data:

A client's custodian or bank details change, but the old details are not updated in the firm's records.

Common Causes

Manual entry errors:
Incorrect account numbers or codes typed in while setting up or amending settlement instructions.

Multiple accounts:
A client holding several accounts with different custodians or banks, leading to confusion over which one applies to a specific trade.

Detection and Resolution

Detection:
Settlement instruction issues are often caught either during confirmation, when instructions are exchanged, or when settlement itself fails to go through.

Investigation:
The operations team checks the client's current static data and confirms the correct custodian, account, or payment details.

Resolution:
The correct settlement instructions are updated in the system, communicated to all relevant parties, and the trade is resubmitted for settlement.

Summary

5

Accurate SSIs prevent settlement failures.

4

Outdated data and manual errors cause issues.

3

Issues include custodian, account, and payment errors.

2

They are commonly called SSIs.

1

Settlement instructions guide securities and fund transfers.

Quiz

What is a common cause of settlement instruction issues?

A. Corporate actions

B. Interest rate fluctuations

C. Outdated static data and manual entry errors

D. Market volatility

Quiz-Answer

What is a common cause of settlement instruction issues?

A. Corporate actions

B. Interest rate fluctuations

C. Outdated static data and manual entry errors

D. Market volatility